Jamaica News, The Access to Information (ATI) Unit will be undertaking some critical initiatives aimed at improving service delivery, compliance and reporting mechanisms for government ministries, departments and agencies (MDAs).
Director at the Unit, Damian Cox, told JIS News that the entity will be introducing institutional report cards to measure how public authorities are performing in terms of providing access to information and the overall fulfilment of access to information rights.
He noted that the initiative will commence with a pilot in 10 public authorities, and is aimed at addressing some of the gaps that have been identified through the complaints and appeals processes.
“We are pushing for a baseline assessment of access to information knowledge of rights for next year, so we are going to be ramping up both our public education campaign and then measuring how many persons actually know about their rights, and how they can use access to information to empower themselves,” the Director informed.
He added that the Unit will be considering improved mechanisms to reach its clients more effectively though social media, its website and other electronic platforms.
“So, we are looking at how do we reach more Jamaicans in the ways in which it is convenient for them; how do we respond in terms of persons accessing information in a more mobile way and how do we engage our stakeholders in trying to make sure that information is provided to persons and access to information rights can be upheld in a manner that suits the user,” Mr. Cox noted further.
He pointed out that the Unit’s intention is to transform its operations through improved, effective means that will see it delivering better service to both the general public and the public authorities.